Our Newsletter


Shipping & Returns

Domestic Orders (New Zealand delivery only)

Bumbles have introduced a flat rate shipping charge of $5.00 for postage and packaging on most domestic orders. Carseats have an additional shipping charge due to the size of the boxes. This will automatically be added to your order as you checkout. Some items have free shipping such as The Nursing Bracelet™ and Huggalugs. Therefore, no shipping charges will be added when you checkout unless you are purchasing other items at the same time. Please note free shipping applies to New Zealand orders only.

Orders over $20 are delivered within New Zealand are usually delivered by courier.  Please let me know if you are on rural delivery, as I will need to put rural delivery tickets on your parcel.  We aim to send orders the next working day after payment has been received.  Please allow 3 to 4 working days in the North Island and 2 to 3 working days in the South Island.  Please allow additional time for rural delivery. We currently don't ship orders on Tuesday, Saturday or Sunday.

International Orders

All international orders are shipped by New Zealand Post.  Our shopping cart is currently not able to estimate international shipping charges.  Check our international shipping estimator page for indicitive pricing of items we have previously shipped before.  Once an international order has been received I will obtain a shipping quote and email it to you, along with instructions on how to pay for the additional shipping charges.  Once both product and shipping costs have been paid, the order will be dispatched.

If you would like to know the shipping cost for particular items prior to ordering, please contact me for a shipping quote. You are responsible for checking if your order will be liable for any import taxes or duties in your country.

Returns

Please email me with details before returning items. Any unauthorised returns will not be accepted. Items to be returned must be unwashed and unused. We recommend testing one nappy for size before washing an entire order. We require orders to be returned within a month of receiving them, unless faulty. Refund will be purchase price only, and the customer is responsible for returning the items to us. Any concerns just email me.

Feel free to email me about other shipping options or questions.